Contact information

We're here to help!

Whether you have a question about your order, shipping, our products, or just want to say hello, we'd love to hear from you.

Customer Support

Email:
📧 hello@thekangabox.com.au

We aim to respond to all enquiries within 1–2 business days.

Business Hours

Monday – Friday: 9:00 AM – 5:00 PM (AWST)
Saturday & Sunday: Closed

Please note that response times may be slightly longer during public holidays and peak periods.

Order Support

If you're contacting us about an existing order, please include:

• Your order number
• Your full name
• A brief description of your enquiry

This helps us assist you as quickly as possible.

Frequently Asked Questions

You may find the answer to your question in our:

• Shipping Policy
• Refund & Returns Policy
• Frequently Asked Questions (FAQ)

Stay Connected

Follow us on social media for new product launches, special offers, and a Taste of Australia!

Instagram: @thekangabox 
TikTok: @thekangabox